At NovaLearn, located in the vibrant city of Chicago, Illinois, we are committed to ensuring that our online learning platform is accessible to everyone, including individuals with disabilities. We believe that education should be inclusive and equitable, and we are continuously working to improve the accessibility of our website and online courses.
NovaLearn is dedicated to meeting or exceeding the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines outline best practices for making web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, motor, and speech impairments.
We have implemented a variety of features to enhance the accessibility of our platform:
We strive to make all courses offered on NovaLearn fully accessible. This includes ensuring:
While we make every effort to ensure the accessibility of our own content, NovaLearn may contain links to third-party websites or content that are not under our control. We are not responsible for the accessibility of third-party content, but we encourage third-party providers to adhere to accessibility best practices.
Accessibility is an ongoing effort, and we are committed to continuously improving the accessibility of NovaLearn. We regularly review our website and online courses to identify and address accessibility issues. We also welcome feedback from our users on how we can improve our platform.
This accessibility statement is based on a self-assessment conducted using the WCAG 2.1 guidelines. We aim to achieve Level AA conformance across our entire platform. We conduct regular audits to ensure our commitment to accessibility is maintained and improved upon.
We welcome your feedback on the accessibility of NovaLearn. If you encounter any accessibility barriers or have suggestions for improvement, please contact us at:
Please provide as much detail as possible when describing the accessibility issue, including the web page or course where you encountered the issue, the type of assistive technology you were using, and any other relevant information. We will do our best to respond to your inquiry within two business days.
If you feel that your concerns regarding accessibility have not been adequately addressed, you may submit a formal complaint to our Accessibility Compliance Officer, Dr. Eleanor Vance. Complaints should be submitted in writing, either via email or postal mail to the contact information listed above. Your complaint will be thoroughly investigated, and we will provide a written response outlining our findings and any corrective actions taken.
Accessibility of NovaLearn relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
Despite our best efforts to ensure accessibility of NovaLearn, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Issue | Potential Solutions | Timeline |
---|---|---|
Some older PDF documents may not be fully tagged for screen reader compatibility. | We are actively working to remediate these documents, and will provide alternative accessible formats upon request. | Ongoing |
Certain third-party plugins integrated into courses may not fully conform to WCAG guidelines. | We are working with third-party vendors to improve the accessibility of their plugins, and will provide alternative solutions when possible. | Ongoing |